Are Electronic Government Portals Heading Towards Activating Interaction and Participation?

Ali Adnan Muhammad

The use of information and communication technology in the aspect of governance has increased in recent years as it provides governments with tremendous opportunities to develop governance, management, and communication with the public. Governments have sought, in particular, to employ information and communication technology to develop the level of transparency, and many initiatives have emerged in this regard such as, (Open Government Partnership). The issue of providing government services electronically has also received a lot of attention, and the World Bank and other international institutions have played a major role in encouraging the trend towards electronic governance. Iraqi government has launched an electronic portal through which services are provided to citizens through a website launched in September 2021 called (Ur Gate for Government Services).

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